Document ID: WST-POL-IP-v1.0 · Effective Date: 2 May 2026 · Governing Law: Delaware, USA
This policy describes how intellectual property is allocated between Workestra LLC ("Workestra", "we", "us") and customers using the Workestra platform at workestra.app (the "Service"). It is incorporated by reference into the Terms of Service.
1. Core Principle
Workestra owns the platform. You own your data. Each side licenses the other only what is necessary for the Service to work.
2. What Workestra Owns
Workestra and its licensors retain all rights, title, and interest, including all intellectual property rights, in:
| Item | Examples |
|---|---|
| The platform | Software, source code, deployment artifacts, schemas, pipelines |
| Designs and brand | UI/UX, design system, layouts, illustrations, logos, brand guidelines |
| AI tooling | Tool definitions, system prompts, retrieval logic, embedding pipelines |
| Documentation | User guides, API docs, knowledge-base templates published by Workestra |
| Aggregate insights | De-identified, aggregated metrics about platform usage that cannot be tied to a specific Customer |
| Trademarks | "Workestra", the Workestra logo, and related marks |
Customer receives a non-exclusive, non-transferable, revocable license to access and use the Service strictly under the Terms of Service.
3. What the Customer Owns
Customer retains all rights, title, and interest, including all intellectual property rights, in:
| Item | Examples |
|---|---|
| Customer Data | Records, files, attachments, comments, time entries, communications uploaded to or generated within the workspace |
| Customer brand and content | Customer logos, copy, imagery, and other assets uploaded to the workspace |
| Customer integrations | Configurations, API keys, OAuth grants, automation flows authored by Customer |
Customer grants Workestra the limited license described in Section 4 to operate the Service.
4. License from Customer to Workestra
Customer grants Workestra a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, format, and process Customer Data solely to:
- Provide and operate the Service for Customer
- Maintain backups and ensure disaster recovery
- Provide support to Customer
- Detect and mitigate security incidents and abuse
- Generate aggregate, de-identified analytics that cannot be attributed back to a specific Customer
This license terminates when Customer Data is deleted in accordance with the Privacy Policy and the DPA.
5. Customer Warranties
Customer represents and warrants that:
- Customer has the rights necessary to upload, display, and process Customer Data on the Service
- Customer Data does not infringe any third-party intellectual property right or violate any applicable law
- Customer's use of integrations and external services is authorized by the relevant third party
- Customer has obtained all required consents from data subjects whose personal data is included in Customer Data
6. Data Export and Portability
Customer can export workspace data at any time during an active subscription via:
- In-app export for many entity types (CSV, JSON)
- Public REST API
- Database-level export on request for enterprise customers
After cancellation, Customer Data remains exportable for 30 days before deletion (see the Refund & Cancellation Policy and Privacy Policy).
7. Trademarks
"Workestra" and the Workestra logo are trademarks of Workestra LLC. The following uses are permitted without prior written consent:
- Truthful, factual references to Workestra in news, reviews, and academic work
- Customer-facing statements that the Customer uses the Workestra platform
- Use of Workestra's official press kit assets (where published) according to its terms
The following uses are not permitted without prior written consent:
- Modifying the Workestra logo (color, proportions, framing) other than as published in the brand guide
- Using "Workestra" or any confusingly similar name as part of a product, company, domain, or app store listing
- Implying partnership, endorsement, or certification that does not exist
- Using Workestra trademarks in misleading or disparaging contexts
For brand or partnership inquiries, contact legal@workestra.app.
8. DMCA / Copyright Takedown
Workestra responds to notices of alleged copyright infringement under the Digital Millennium Copyright Act ("DMCA") for content stored on the Service.
8.1 Filing a notice
A valid DMCA notice should include:
- A physical or electronic signature of the copyright owner or authorized agent
- Identification of the copyrighted work claimed to be infringed
- Identification of the allegedly infringing material with enough detail for us to locate it (workspace, URL, record ID)
- Your contact information (name, address, phone, email)
- A statement that you have a good-faith belief the use is not authorized
- A statement, under penalty of perjury, that the information in the notice is accurate and you are authorized to act on the copyright owner's behalf
Send notices to:
- Email: legal@workestra.app
- Subject: DMCA Notice
- Postal: Workestra LLC, DMCA Designated Agent, [Registered office — to be confirmed before launch]
8.2 Counter-notice
A user whose content has been removed may submit a counter-notice including identification of the removed material, a statement under penalty of perjury that removal was a mistake or misidentification, contact information, and consent to jurisdiction in Delaware, USA. Send to legal@workestra.app.
8.3 Repeat infringers
Workestra terminates the accounts of repeat infringers in appropriate circumstances.
9. Open-Source Software
The Service uses open-source software under various licenses. Workestra honors its obligations under those licenses, and a list of notable open-source dependencies and their notices is available on request from legal@workestra.app.
10. Feedback
If Customer or any user submits suggestions, ideas, or feedback about the Service, Customer grants Workestra a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use that feedback for any purpose, without obligation or attribution.
11. Customer-Facing Branding (Optional)
Workestra may, at its discretion, list Customer's name and logo as a customer of the Service. Customer may opt out by emailing legal@workestra.app. Where Customer's plan includes white-label features, Workestra honors the white-label scope set out in that plan.
12. Relationship to Other Policies
- Terms of Service — overarching subscription agreement
- Privacy Policy — handling of personal data
- DPA — Article 28 processing terms
- Acceptable Use Policy — restrictions on prohibited content
Policy Changelog
| Version | Date | Summary |
|---|---|---|
| v1.0 | 2026-05-02 | Initial publication |